WIP jordan
This commit is contained in:
Jordan Weingarten
369
app/pages/settings/customer-attention.vue
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369
app/pages/settings/customer-attention.vue
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<script setup lang="ts">
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import { useCustomerAttention } from '~/composables/useCustomerAttention'
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import { MOCK_CUSTOMERS, fmtMoney } from '~/data/mock-customers'
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import { customerTier } from '~/data/mock-customers'
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definePageMeta({ ssr: false })
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usePageTitle('Customer Attention · Settings')
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const { config, tiers, rules, getScoreForCustomer, getTierForCustomer } = useCustomerAttention()
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/* ── Tabs ── */
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type Tab = 'tiers' | 'rules' | 'preview'
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const activeTab = ref<Tab>('tiers')
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const tabItems: { id: Tab; label: string }[] = [
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{ id: 'tiers', label: 'Service Tiers' },
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{ id: 'rules', label: 'Classification Rules' },
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{ id: 'preview', label: 'Preview' },
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]
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/* ── Operator labels ── */
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const operatorLabel: Record<string, string> = {
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gte: '>=',
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gt: '>',
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lte: '<=',
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lt: '<',
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eq: '=',
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}
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/* ── Field labels ── */
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const fieldLabel: Record<string, string> = {
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premium: 'Annual Premium',
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policy_count: 'Policy Count',
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commission: 'Annual Commission',
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collectivo_member: 'Collectivo Member',
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multi_line: 'Unique Lines',
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tenure_years: 'Tenure (years)',
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has_private_policies: 'Has Private Policies',
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}
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/* ── Preview data ── */
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const currentYear = new Date().getFullYear()
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const previewRows = computed(() =>
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MOCK_CUSTOMERS.map((c) => {
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const activePolicies = c.policies.filter(p => p.status === 'Active' || p.status === 'Pending')
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const totalPremium = activePolicies.reduce((sum, p) => sum + p.premium, 0)
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const policyCount = activePolicies.length
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const lineCount = new Set(activePolicies.map(p => p.line)).size
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const sinceYear = c.since ? new Date(c.since).getFullYear() : currentYear
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const tenureYears = currentYear - sinceYear
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const estimatedCommission = Math.round(totalPremium * 0.15)
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const input = {
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totalPremium,
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policyCount,
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lineCount,
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tenureYears,
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isCollectivoMember: false,
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hasPrivatePolicies: activePolicies.length > 0,
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estimatedCommission,
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}
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return {
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id: c.id,
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name: c.name,
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totalPremium,
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policyCount,
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lineCount,
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tenureYears,
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score: getScoreForCustomer(input),
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tier: getTierForCustomer(input),
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}
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}).sort((a, b) => b.score - a.score)
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)
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function formatRuleValue(rule: { field: string; value: number | boolean }): string {
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if (typeof rule.value === 'boolean') return rule.value ? 'Yes' : 'No'
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if (rule.field === 'premium' || rule.field === 'commission') return fmtMoney(rule.value)
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return String(rule.value)
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}
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</script>
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<template>
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<div class="ca-page">
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<!-- Back -->
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<NuxtLink to="/settings" class="inline-flex">
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<UButton color="neutral" variant="ghost" size="sm" icon="i-heroicons-arrow-left">Settings</UButton>
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</NuxtLink>
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<!-- Header -->
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<div class="max-w-xl">
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<h1 class="mt-1 text-2xl font-semibold tracking-tight text-[var(--text-primary)]">Customer Attention & Service Levels</h1>
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<p class="mt-2 text-[14px] leading-relaxed text-[var(--text-muted)]">
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Define service tiers and scoring rules to automatically classify customers by value and engagement.
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</p>
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</div>
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<!-- Dev note -->
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<div class="ca-dev-note">
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<UIcon name="i-heroicons-beaker" style="width: 16px; height: 16px; flex-shrink: 0;" />
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<div>
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<p class="ca-dev-note-title">In development</p>
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<p class="ca-dev-note-text">
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This feature uses local configuration only. Once the API is ready, tiers and rules will be persisted server-side and apply across the organization.
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</p>
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</div>
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</div>
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<!-- Tabs -->
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<div class="ca-filter-tabs">
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<button
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v-for="t in tabItems"
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:key="t.id"
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type="button"
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class="ca-filter-tab"
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:class="activeTab === t.id ? 'ca-filter-on' : 'ca-filter-off'"
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@click="activeTab = t.id"
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>
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{{ t.label }}
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</button>
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</div>
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<!-- ═══════════════ Service Tiers ═══════════════ -->
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<div v-if="activeTab === 'tiers'" class="ca-section-list">
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<div v-for="tier in tiers" :key="tier.id" class="ca-card">
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<div class="ca-card-top">
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<div class="ca-tier-icon" :style="{ background: tier.color + '14', color: tier.color }">
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<UIcon :name="tier.icon" style="width: 20px; height: 20px;" />
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</div>
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<div class="min-w-0 flex-1">
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<div class="flex items-center gap-2 flex-wrap">
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<p class="text-[14px] font-semibold text-[var(--text-primary)]">{{ tier.name }}</p>
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<span class="ca-score-badge" :style="{ background: tier.color + '14', color: tier.color }">
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{{ tier.minScore }}+ pts
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</span>
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</div>
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<p class="mt-0.5 text-[12px] text-[var(--text-muted)]">{{ tier.description }}</p>
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</div>
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<div class="ca-card-actions">
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<button type="button" class="ca-action-btn" title="Edit">
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<UIcon name="i-heroicons-pencil-square" style="width: 14px; height: 14px;" />
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</button>
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<button type="button" class="ca-action-btn ca-action-delete" title="Delete">
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<UIcon name="i-heroicons-trash" style="width: 14px; height: 14px;" />
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</button>
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</div>
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</div>
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<div class="ca-benefits">
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<p class="ca-label">Benefits</p>
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<div class="ca-benefit-list">
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<span v-for="b in tier.benefits" :key="b" class="ca-benefit-tag">{{ b }}</span>
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</div>
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</div>
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</div>
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<button type="button" class="ca-btn-primary" style="align-self: flex-start;">
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<UIcon name="i-heroicons-plus" style="width: 14px; height: 14px;" />
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Add Tier
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</button>
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</div>
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<!-- ═══════════════ Classification Rules ═══════════════ -->
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<div v-if="activeTab === 'rules'" class="ca-section-list">
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<!-- Auto-classify toggle -->
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<div class="ca-card" style="flex-direction: row; align-items: center; justify-content: space-between;">
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<div>
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<p class="text-[13px] font-semibold text-[var(--text-primary)]">Auto-classify customers</p>
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<p class="text-[12px] text-[var(--text-muted)] mt-0.5">Automatically assign tiers based on scoring rules</p>
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</div>
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<button
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type="button"
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class="ca-toggle"
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:class="config.autoClassify ? 'ca-toggle-on' : 'ca-toggle-off'"
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@click="config.autoClassify = !config.autoClassify"
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>
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<span class="ca-toggle-dot" :class="config.autoClassify ? 'ca-dot-on' : 'ca-dot-off'" />
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</button>
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</div>
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<!-- Rules list -->
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<div v-for="rule in rules" :key="rule.id" class="ca-rule-row">
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<div class="ca-rule-field">{{ fieldLabel[rule.field] ?? rule.field }}</div>
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<span class="ca-rule-op">{{ operatorLabel[rule.operator] ?? rule.operator }}</span>
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<span class="ca-rule-value">{{ formatRuleValue(rule) }}</span>
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<span class="ca-rule-arrow">→</span>
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<span class="ca-rule-points">+{{ rule.points }} pts</span>
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<span class="ca-rule-label">{{ rule.label }}</span>
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</div>
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<button type="button" class="ca-btn-primary" style="align-self: flex-start;">
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<UIcon name="i-heroicons-plus" style="width: 14px; height: 14px;" />
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Add Rule
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</button>
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</div>
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<!-- ═══════════════ Preview ═══════════════ -->
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<div v-if="activeTab === 'preview'" class="ca-section-list">
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<div class="ca-table-wrap">
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<table class="ca-table">
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<thead>
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<tr>
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<th>Customer</th>
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<th>Premium</th>
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<th>Policies</th>
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<th>Lines</th>
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<th>Tenure</th>
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<th>Score</th>
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<th>Tier</th>
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</tr>
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</thead>
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<tbody>
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<tr v-for="row in previewRows" :key="row.id">
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<td class="ca-cell-name">{{ row.name }}</td>
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<td>{{ row.totalPremium > 0 ? fmtMoney(row.totalPremium) : '—' }}</td>
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<td>{{ row.policyCount }}</td>
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<td>{{ row.lineCount }}</td>
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<td>{{ row.tenureYears }}yr</td>
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<td class="ca-cell-score">{{ row.score }}</td>
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<td>
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<span
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class="ca-tier-badge"
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:style="{ background: row.tier.color + '14', color: row.tier.color }"
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>
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{{ row.tier.name }}
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</span>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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<p class="text-[11px] text-[var(--text-muted)]">
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Showing {{ previewRows.length }} mock customers. Scores computed from current rules.
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</p>
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</div>
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</div>
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</template>
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<style scoped>
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.ca-page {
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max-width: 48rem; margin: 0 auto;
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display: flex; flex-direction: column; gap: 20px; padding-bottom: 3rem;
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}
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/* ── Dev note ── */
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.ca-dev-note {
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display: flex; align-items: flex-start; gap: 10px;
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padding: 14px 16px; border-radius: 12px;
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background: rgba(124, 58, 237, 0.06); border: 1px solid rgba(124, 58, 237, 0.12);
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color: #6d28d9;
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}
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.ca-dev-note-title { font-size: 13px; font-weight: 600; }
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.ca-dev-note-text { font-size: 12px; margin-top: 2px; line-height: 1.5; opacity: 0.85; }
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/* ── Tabs ── */
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.ca-filter-tabs { display: inline-flex; gap: 2px; padding: 3px; border-radius: 10px; background: rgba(0,0,0,0.04); }
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.ca-filter-tab {
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display: inline-flex; align-items: center; gap: 5px;
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padding: 6px 14px; border-radius: 8px;
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font-size: 12px; font-weight: 500; border: none;
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cursor: pointer; transition: all 150ms ease; white-space: nowrap;
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}
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.ca-filter-on { background: #fff; color: var(--text-primary); box-shadow: 0 1px 3px rgba(0,0,0,0.08); }
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.ca-filter-off { background: transparent; color: var(--text-muted); }
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.ca-filter-off:hover { color: var(--text-primary); }
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/* ── Section list ── */
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.ca-section-list { display: flex; flex-direction: column; gap: 10px; }
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/* ── Cards ── */
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.ca-card {
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display: flex; flex-direction: column; gap: 12px;
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padding: 16px; border-radius: 12px;
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border: 1px solid rgba(0,0,0,0.06); background: #fff;
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box-shadow: 0 1px 3px rgba(0,0,0,0.03);
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transition: all 150ms ease;
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}
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.ca-card:hover { border-color: rgba(1,105,111,0.15); }
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.ca-card-top { display: flex; align-items: center; gap: 12px; }
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.ca-tier-icon {
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width: 40px; height: 40px; border-radius: 12px;
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display: flex; align-items: center; justify-content: center; flex-shrink: 0;
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}
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.ca-score-badge {
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font-size: 10px; font-weight: 600; padding: 2px 8px; border-radius: 9999px; white-space: nowrap;
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}
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.ca-card-actions { display: flex; gap: 4px; opacity: 0; transition: opacity 150ms ease; flex-shrink: 0; }
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.ca-card:hover .ca-card-actions { opacity: 1; }
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.ca-action-btn {
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display: inline-flex; align-items: center; justify-content: center;
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width: 28px; height: 28px; border-radius: 6px; border: none; cursor: pointer;
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background: rgba(0,0,0,0.03); color: #8a8a86; transition: all 150ms ease;
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}
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.ca-action-btn:hover { background: rgba(0,0,0,0.06); color: var(--text-primary); }
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.ca-action-delete:hover { background: rgba(193,56,56,0.08); color: #c13838; }
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/* ── Benefits ── */
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.ca-benefits { padding-left: 52px; }
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.ca-label { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: 0.04em; color: #8a8a86; margin-bottom: 6px; }
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.ca-benefit-list { display: flex; flex-wrap: wrap; gap: 5px; }
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.ca-benefit-tag {
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font-size: 11px; font-weight: 500; padding: 3px 9px; border-radius: 6px;
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background: rgba(0,0,0,0.035); color: var(--text-muted); white-space: nowrap;
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}
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/* ── Buttons ── */
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.ca-btn-primary {
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display: inline-flex; align-items: center; gap: 6px;
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padding: 8px 16px; border-radius: 8px;
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background: #01696f; color: #fff;
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font-size: 13px; font-weight: 500; border: none;
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cursor: pointer; transition: all 150ms ease; white-space: nowrap;
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}
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.ca-btn-primary:hover { background: #015458; }
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/* ── Toggle ── */
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.ca-toggle {
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width: 36px; height: 20px; border-radius: 10px; border: none;
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cursor: pointer; position: relative; transition: background 150ms ease; flex-shrink: 0;
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}
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.ca-toggle-on { background: #01696f; }
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.ca-toggle-off { background: rgba(0,0,0,0.12); }
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.ca-toggle-dot {
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display: block; width: 16px; height: 16px; border-radius: 8px;
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background: #fff; position: absolute; top: 2px; transition: left 150ms ease;
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}
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.ca-dot-on { left: 18px; }
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.ca-dot-off { left: 2px; }
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/* ── Rule rows ── */
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.ca-rule-row {
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display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
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padding: 12px 16px; border-radius: 10px;
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border: 1px solid rgba(0,0,0,0.06); background: #fff;
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box-shadow: 0 1px 3px rgba(0,0,0,0.03);
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font-size: 13px;
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}
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.ca-rule-field { font-weight: 600; color: var(--text-primary); min-width: 120px; }
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.ca-rule-op { font-size: 12px; font-weight: 600; color: #8a8a86; font-family: monospace; }
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.ca-rule-value { font-weight: 600; color: var(--text-primary); }
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.ca-rule-arrow { color: #8a8a86; font-size: 14px; }
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.ca-rule-points {
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font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 9999px;
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background: rgba(1,105,111,0.08); color: #01696f; white-space: nowrap;
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}
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.ca-rule-label { font-size: 11px; color: var(--text-muted); margin-left: auto; }
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/* ── Preview table ── */
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.ca-table-wrap {
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border-radius: 12px; border: 1px solid rgba(0,0,0,0.06);
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background: #fff; box-shadow: 0 1px 3px rgba(0,0,0,0.03); overflow: auto;
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}
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.ca-table { width: 100%; border-collapse: collapse; font-size: 13px; }
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.ca-table th {
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text-align: left; padding: 10px 14px;
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font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: 0.04em;
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color: #8a8a86; border-bottom: 1px solid rgba(0,0,0,0.06); white-space: nowrap;
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}
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.ca-table td {
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padding: 10px 14px; border-bottom: 1px solid rgba(0,0,0,0.04);
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color: var(--text-primary); white-space: nowrap;
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}
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.ca-table tbody tr:last-child td { border-bottom: none; }
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.ca-table tbody tr:hover { background: rgba(0,0,0,0.015); }
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.ca-cell-name { font-weight: 600; white-space: normal; min-width: 160px; }
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.ca-cell-score { font-weight: 700; font-variant-numeric: tabular-nums; }
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.ca-tier-badge {
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font-size: 11px; font-weight: 600; padding: 2px 9px; border-radius: 9999px; white-space: nowrap;
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}
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</style>
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Block a user